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Aïfé · Suisse romande

How Aïfé builds loyalty without asking for data

Recognition without the customer file.

+1'000
paper cards saved
100%
anonymity preserved

The problem

From the start, Aïfé chose ecology. Physical cards meant thousands of pointless print runs, hard to defend for a brand built on wellbeing and respect for the environment.

In CBD, a customer's discretion counts as much as the rest.

What changed

Zero paper, zero waste: nothing left to print.

One scan validates the loyalty. No digging through a wallet, no manual entry; it makes sense immediately, even to a new customer.

And loyalty works without a customer file: nobody has to give a name to be recognised.

The result

More repeat visits, and a thousand paper cards saved.

Being part of the network changes things for their customers too, who find all their favourite shops in one place.

La devanture de la boutique Aïfé CBD
Our customers value their discretion. Here, nobody has to give a name to be recognised.
L'équipe AïféWellbeing & CBD, Aïfé